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Privacy Policy

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Moulin de la Vernède ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our websites www.moulindelavernede.com or www.moulindelavernede.fr ("Website") and our services.

 

1. Data Controller

The data controller responsible for your personal data is:
Moulin de la Vernède
3 Chemin Guillaume de Saint-Apollinaire, 11600 Conques-sur-Orbiel
christophe@moulindelavernede.com

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2. Personal Data We Collect

We collect the following types of personal data:

  • Identity Data: Name, email address, phone number, and postal address.

  • Payment Data: Payment details required for booking transactions.

  • Booking Data: Information about reservations and stays.

  • Technical Data: IP address, browser type, device information, and usage data.

  • Communication Data: Messages exchanged through our platform.

  • Marketing Data: Your preferences for receiving marketing communications.

 

3. How We Collect Your Data

We collect data through:

  • Direct interactions (e.g., booking a rental, contacting us).

  • Automated technologies (e.g., cookies and analytics).

  • Third parties (e.g., payment processors, social media platforms).

 

4. Legal Basis for Processing

We process your personal data based on:

  • Contractual necessity (e.g., to process bookings).

  • Legitimate interests (e.g., improving our services).

  • Consent (e.g., marketing communications).

  • Legal obligations (e.g., tax and regulatory compliance).

 

5. How We Use Your Data

We use your personal data to:

  • Facilitate bookings and transactions.

  • Manage your account.

  • Improve and personalize our services.

  • Communicate with you about your stay.

  • Prevent fraud and ensure security.

  • Comply with legal obligations.

 

6. Data Sharing and Transfers

We may share your data with:

  • Property owners and rental managers.

  • Payment service providers.

  • Service providers (e.g., IT support, marketing tools).

  • Legal and regulatory authorities when required.

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs) or an adequacy decision.

 

7. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law.

 

8. Your Rights Under GDPR

You have the right to:

  • Access your personal data.

  • Rectify inaccurate data.

  • Erase your data ("right to be forgotten").

  • Restrict processing.

  • Object to processing.

  • Data portability.

  • Withdraw consent for marketing communications.

  • Lodge a complaint with a data protection authority.

To exercise your rights, contact us at christophe@moulindelavernded.com.

 

9. Cookies and Tracking Technologies

We use cookies to enhance your experience. You can manage your cookie preferences through your browser settings.

 

10. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

 

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

 

12. Contact Us

For any privacy-related inquiries, contact us at:
christophe@moulindelavernede.com

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